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Shopping Policy

Conditions of Use


Welcome to the Khoury Home web site. By using our web site YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the Khoury Home web site. The policies of Khoury Home retail stores may differ substantially from those applicable to your use of the web site.


Khoury Home reserves the right to make changes to the Khoury Home web site and its Conditions of Use and Legal Notices at any time. Each time you use the Khoury Home web site, you should visit and review the current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the Khoury Home web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the Khoury Home web site.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.


Disclaimers and Limitation of Liability
Intended for Users Over 18
Product Display/Colors
Errors on Our Site

Pricing Policy
Value Added Tax Policy
Paying for Your Order
Validating Your Order
Order Acceptance/Confirmation
Return Policy
Order Limitations/Limited Quantities
Delivery
Tracking your Order

Termination of Use


Disclaimers and Limitation of Liability

By using the Khoury Home web site, you expressly agree that the use of this web site is at your sole risk. The Khoury Home web site is provided on an "AS IS" and "as available" basis. Neither khouryhome.com nor its parent company, affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of khouryhome.com will be uninterrupted or error-free. Neither khouryhome.com nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Khoury Home web site or the products or services offered for sale on this web site. Further, khouryhome.com makes no representation that content provided on the Khoury Home web site is applicable to, or appropriate for use in, locations outside LEBANON. Khouryhome.com and its associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by khouryhome.com or its associates shall create a warranty.


Under no circumstances shall khouryhome.com or its associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Khoury Home web site, including but not limited to reliance by you on any information obtained from the web site that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of khouryhome.com has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Khoury Home web site. 
    

Intended for Users Over 18

The Khoury Home web site is intended for use by individuals 18 years of age or older, users under the age of 18 should get the assistance of a parent or guardian to use this site.


Product Display/Colors

The Khoury Home web site attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color is 100% identical to the original color, as the display of the color depends, in part, upon the monitor & the display you are using.


Errors on Our Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and khouryhome.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, khouryhome.com will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with khouryhome.com's Return Policy.


Pricing Policy

Online prices and selection generally match those in our stores, but may vary due to a certain criteria or offer.

Our price matching policy also ensures you pay the lowest price for a product available at both khouryhome.com and Khoury Home stores. Price adjustments can be made both before and after purchase, according to these conditions:


VALUE ADDED TAX Policy

Because khouryhome.com does business within Lebanese territory and collects and remits VAT as required by law, the Khoury Home web site also collects and remits VAT as appropriate. 
    

Paying for Your Order

Currently, we accept Visa® & MasterCard®

Generally, credit and debit card are not charged until we accept order and confirm product availability (at which time you will be charged only for the goods we have actually accepted along with any appropriate taxes or delivery charges). However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information.


Validating Your Order

After you place an order using our shopping cart, we will check the information you gave us for validity, by verifying your method of payment or delivery address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.


Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Khoury Home web site reserves the right at any time after receipt of your order to accept or decline your order for any reason.


Return Policy

All sales made through khouryhome.com are subject to khouryhome.com's return policy. Once a product purchased is delivered and delivery note signed the enclosed specific product warranty goes into effect and warranty conditions applies. 
    

Order Limitations

We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you have given us when you placed the order.

Khouryhome.com may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. Khouryhome.com also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same khouryhome.com account, the same credit card, and orders that use the same billing and/or delivery address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. Khouryhome.com reserves the right to limit or prohibit sales to dealers.


Delivery

All orders placed on this site are subject to product availability and will be shipped according to khouryhome.com's delivery schedule.
Khouryhome.com will notify you with earliest possible delivery date within order confirmation e-mail. In the rare event that your order never arrives, notification of lost items must be received within 15 days from receipt of the delivery confirmation e-mail.


Track your Order

Khoury Home will provide you with the ability to track your order from the moment your purchases are confirmed so you can see whether your product is pending, shipped or even cancelled and track it until its being delivered. 
    

Termination of Use

Khoury Home may, in its sole discretion, terminate your account for your use of the web site at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Khouryhome.com reserves the right to change, suspend or discontinue all or any aspects of the web site at any time without prior notice.


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